Arowana 10 year success story

"Success is determined by our mind in life as it controls the things we want. Success is when we achieve our goals in life and being happy about it.

Success is when we embrace our visions and dreams as they come from the heart and bring happiness when we achieve them."- 

Rudolph Patrick T Muteswa

Naveen wins a prize for Talefin contest

Arowana was a small fish that swan across great currents. The tiny little minnow   had faced several trials and strived on its way. The little fish was determined, it never gave up. The determination of the fish made it strong and it evolved from a minnow to a strong Arowana. This fish was an inspiration to our company, therefore we are named after it. Every person has the instincts of an Arowana within him/her. One such Arowanite whom we have seen grow and achieve in this company is our very own Arowanite Naveen Kumar. 

Naveen first met Mr P.V Mohanan in the year 1999 and Mr. Prince Thampi in 2003, when Arowana had just found a plot to build its foundation on. They decided to set up a company in India. The company then was opened in a small house at Indiranagar with not more than 10 employees at that point. Naveen was a young, smart and talent man who had a vision and worked towards that vision. 

Initially Naveen assisted Mr Mohanan with administrative work such as registrations and office set up apart from his responsibilities as the technical manager. He played a major role in recruiting the first batch of software engineers. Slowly he began to move into marketing and then as a Project manager. 

In the year 2003 when Arowana's cornerstone was laid Naveen worked with various teams as a product head.  As Arowana grew over time, he watched the company evolve and stabilize. 

Naveen is a man of  good technical background, he is a very enthusiastic person with a pleasing personality. He is very determined when he plans and works in an organised manner.

He connects with his team very easily, whenever they have any technical doubts he clarifies them with ease and patience. 

As a leader and manger he is very strict works towards perfection and would not like it if the committed work has not been completed on time. He knows the tricks of business, he holds good marketing and public relation skill sets. 

Naveen always treated this company like his second home and all the members like a family. He is a gentleman at heart and does not distinguish, he treats all equally. He has a caring attitude and takes care of his subordinates. No matter how hard one's day has been Naveen has a positive attitude and this positive vibe helps you to move a head. 

Naveen is quite open. He leaves an impression, when you speak to him. That impression which he stamps on you is a mark of a good business man. 

He has worked and strived for perfection. presently he is that Arowanite who is a leading example for all. 

We congratulate Naveen on completing 10 dedicated years with Arowana. Whatever Arowana is today- Naveen along with P. V Mohanan and Prince Thampi have seen its growth. 

Quoting Benjamin Franklin "Without continual growth and progress, such words as improvement, achievement, and success have no meaning." 

Naveen all the best with your further endeavours. 

certificate of achievement


Fallow us @ http://arowanaconsulting.com

Arowana Consulting Dream Team Achievement

"When we got this project, it was new to us" This was a common answer that we received from all the members who worked on the Internet Booking Engine (IBE) Project for one of the biggest Budget Airlines in the Middle East. The IBE project was first proposed by our Product Head Mr Naveen Kumar to the Dot Net team members. A team of five were recommended to do work on this project. Ravi Tejas (Project Manager), Elango Muthu (Team Lead), Jagadeeshwar, Bhargav and Subeesh. They sat in the conference room trying to understand the client's need, sketching out a plan to develop this particular requirement. Although they found this project a challenge to work on, yet they took the task up and worked as a team. They had good amount and understanding among themselves. The project worked soon began, Elango and Jagadeeshwar were sent on-site, the rest worked from off shore. It was hard for the off shore guys as they had to work at night and co-ordinate with their team members. The time to launch this project and go live was short, at the same time they had to understand the requirement and the booking engine tools to begin development. This Project is a web based solution with wide range of modules to book tickets and receive notifications. a solution flexible enough to handle multiple traveler categories – Individuals, Corporate and travel agents can can interface with SITA reservation system ( New upgrades are being planned for interface with additional systems) for booking, listing, pricing and e-ticketing online through web services. This airline solution is known as ATLAS Fly. The IBE project was designed in a span of three months. As the date of the given deadline neared, there was tension if the product would be launched or not, if there would be any post launch problems encountered. The last few days before the date of the deadline was hectic for the team. All the members grew tensed. They hoped that this project would be a success. A day before the day of the Launch the Product Head approached the team lead and told him the following day was the CEO's birthday if the project went live it would be the best birthday gift for their boss. They sat eagerly expecting the unexpected at midnight with fingers crossed to find out what would the result of their hard word would be. Just as an eager student awaits examination results and rejoices as he finds out he has done well in the end, in the same way the team sat before their systems waiting for that one call to give them the results. The Team Lead had a bound of joy as he drafted a mail to his CEO wishing him on his birthday and announcing the successful launch of the project. IBE project or ATLAS FLY went live on 25th October 2013. The whole team had done it. They had two bookings within a short span of time after release. The Project has been doing well and our developers are working on phase 2 of the same project. In order to felicitate and honor our Arowanites on their achievement a short honorary was held for them by the company. The Dream Team awards took place on 13th December 2013. Congratulations on completing your team's project ahead of schedule. Your hard work and effort have paid off! A success well deserved, an occasion worth celebrating! All the best with further projects in the present year 2014.

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Duty and Recreation Travels

Leading Airlines all over the world provide travel benefits to their staff, depending on their roles and grades. Each Airline has its own policies for employee travel benefits. Companies allow employees to travel for free or give discounted travel. Since the traveler in this case is the staff of a particular airline,  benefit is widely known as Staff Travel. Airlines see staff travel facilty to be one of the motivational and retention strategies.

Staff also has to travel on duty. Besides Airlines also have numerous vendors and consultants who have to travel on behalf of the airline. Tickets needs to be given to them also. Sometimes these travelers will have to travel to locations where the particular airline may not have a service. They may have to utilize the service provided by a member of an alliance. These ticket reservations may have to be rescheduled, or cancelled.

Arowana has developed a web based application which facilitates the management of Staff Travel needs known as Staff Travel Management System. The application consumes web service (booking engine) to carry out live air bookings and search for flight schedules and availability. The application is driven by the Rules Engine which manages the entitlements making it robust & flexible to manage. Various other interface applications are employed to make use of the needed functionalities.

STMS integrates with Sabre Reservation system or Amadeus , Oracle HRMS, Payroll and with various payment gateways to process payments through Net Banking, Credit Card, Debit Card and Cash Cards.

Arowana Consulting Dream Teams Achievement

Arowana Consulting
Dream Teams Achievement

Arowana Case Study iSecurity Employee Access System

Client:                                                                                                               Technology:
A leading Airline in the United Arab Emirates,                              Oracle Application Framework

Awarded the ‘World’s Leading Airline’ three

years in a row.

Industry: Annual Revenue: Employees: Customizations:
Aviation US$4.1 billion 9,000 and growing Oracle ERP System

Network:
Over 85 Passenger and Cargo destinations in more than 55 countries
operating more than 1300 flights per week

THE NEED: The Airline’s Corporate Security Department was managing and maintaining every employee’s access request to various classified zones, within the Airport and other designated areas. They used excel spreadsheets to manage the issuance of ID cards, car stickers, Airport passes and Apartment keys to

Guest Houses. They wanted to automate this process and do away with excel sheets, to create a fool proof and failsafe method. There also was a need to integrate the process with their HR system and have an approval workflow process. There were audit concerns about the existing system and the directive was to regulate access to various facilities depending on an employee’s job description.

CHALLENGES:
Arowana was called in to study the existing system and develop a web based work flow system that will meet the needs of the Airline. The project named ‘iSecurity’ was expected to deliver superior control

and compliance with security regulations to maintain and organize individual access to secured zones. The system was expected to help enforce security related protocols on all employees in an efficient and uniform manner.

WHY ORACLE APPLICATION FRAMEWORK (OA FRAME WORK)?
This framework developed by Oracle Corporation for application development within the Oracle E-Business Suite (EBS) excels at creating 3-tier web-based applications. The framework maintains all security features.

 One of the most important features of CA framework model is that it facilitates the customization of existing modules and also allows development of new Self Service Web Application modules. CA Framework provides benefits of productivity, scalability, and customization. Although the CA Framework is J2EE based, it can work on other industry standards like HTML, XML, Java, JSP, SQL and Web Services. 

THE SOLUTION:
Arowana developed a solution for the Airline, for employee physical access management, using Oracle Application Framework. It was designed to effectively and efficiently run the process of indentifying employees and providing access to security zones.
iSecurity integrated with data from existing human resource management system to identify the role of an employee.
Since request and approvals were automated, the role of IT departments in facilitating the process was removed and transferred to corporate security.

KEY BENEFITS
• Building key maintenance module that integrates with facility management system for master information.
• Facilitate corporate employees/ contractors to submit Car parking sticker requests; through Oracle EBS suite self service.
• Automate ID card request generation for new employees once recruitment process completed.
• Facilitate corporate employee to submit ID card request on behalf of new contractors; through Oracle EBS suite self service.
• Facilitate corporate employees! contractors to submit Airport pass request sticker requests; through Oracle EBS suite self services. 

For more information write to : info@arowanaconsulting.com  www.arowanaconsulting.com

Arowana Big Data Analytics

Big Data Analytics

Organizations around the world have realized that there is a pile of data residing in their system and there is a need to determine how this data can be mined to understand their customers better. There is a lot of chatter around this subject and Organizations are waking to the fact that they are sitting on a Gold mine of data which actually can help them to get valuable business insights and chart a future course of action.
Every Day, almost every company generates huge amounts of data that goes into different systems, servers and storage. The Core systems, ERP systems, web logs, call centre records, emails, all piles up and eventually becomes a huge avalanche of data and it resides, mostly untouched.
We at Arowana recognize the opportunities and challenges these vast quantities of data can provide. Proper capture, curation, management and process of these data can help Organizations derive highly intuitive intelligence that can identify trends and influence decision making. These data can be massaged using complex mutually interdependent algorithms and the resultant computer based simulations can provide a useful tool in the hands of the decision makers.
To be able to unearth these valuable nuggets of information, Arowana can help Organizations to implement ‘Big Data Analytics’, around systems, create dash boards that can seamlessly collect data using multi variate methods such as factor analysis and cluster analysis in a efficient manner. When this information is made available within set timelines, it will result in improved decision making, when the data and the information gleaned are actually relevant. Arowana has the capabilities to use the latest tools in the market that can work with separate sets of data, from various resources in real time, which will greatly assist in finding co-relations in a wide range of situations.

Arowana will collaborate, work closely with Organizations, understand the business and will be able to present the results which can actually help in improving Market Share, identifying potential opportunities and pitfalls and make the emerging technologies work in synergy with existing investments - towards new data-driven applications and analytics that can provide not only excellent business insights but also a ‘competitive edge’.

These tools and applications can integrate Data warehouses and BI tools in an optimized processing environment that will deliver maximum business value with low cost of ownership, resulting in a unified approach to big data architecture to support big data analytics.

Woman's Day At Arowana

A woman is a person who can solve any problem. Charity for them begins at home. They take firm decisions, they plan and organise, all this they practice at home and imply it outside. A video dedicated to the women of Arowana.

Arowana's Theme of the year, "Happy Employee".

Introducing Arowana Consulting theme for the year 2014 "Happy Employee"

Arowana aims to keep all its employees happy this year...
for a happy employee is a productive employee.

.

Remembrance of 2013 Arowana Consulting

2013 was an eventful year. A lot of unexpected events and initiatives began in this year. Five projects were launched. A film was produced and won the National award... A lot more events this added fun to the year. Watch this video to find out what Arowana did in the year 2013..... The team of the present year 2014.
 

Arowana Consulting- Focusing on Futuristic technologies

Arowana was established with the motto of empowering technology to enable businesses thriving in future. Arowana is purely focused on providing holistic solutions for IT services across Banking, Healthcare, Aviation, Financials, Public sector and Telecom industries. It provides highly professional, bespoke and technologically advanced solutions including ERP projects. Application development, application support, managed services, banking business solutions, infrastructure designing, security services and consulting projects

Arowana Consulting was established back in 2006 as an emerging IT services and products provider. Technology has advanced a lot and is still speedily advancing towards future trends. In order to survive the futuristic and technological world, companies would need to fully optimize themselves according to the latest trends. Arowana believes that the sooner, the better. Those companies, who have adopted latest technological techniques already, are on the road to success. Cloud computing, mobility, big data analytics, social media and virtualization are the technology of future. Arowana specializes in all of the current and future technologies that would bring big change.

With highly creative and innovative managers and directors, Arowana sees itself a vibrant company that can help businesses to dramatically increase their revenue, customer base and retention. No matter in which niche your business deals in, Arowana can engineer new bespoke products and solutions for you. Businesses who are already dealing with Arowana are getting niche services with easy adoption of new technologies, standardizing business processes, increasing agility and costs reduction. Below are some notable services from Arowana Consulting.

Mobility Services
Arowana Consulting holds the pleasure of developing one of the top notch mobile applications. It has dedicated Application department which has highly experienced and talented app developers specializing in iPhone, Android, Blackberry and Windows Mobile. All of the apps developed by Arowana Consulting are cross platform supported with full in future back up.

Big Data Analytics
All of the bulk data piling up at the backend of businesses are like unexplored gold mines. Arowana always see potential in things, it can help businesses with great business opportunities through analyzing bulk data as well as making it informational and lead generator.

Business Intelligence
Previously, business intelligence was a concept out of this world, but business intelligence is growing up real fast. According to Oracle, 90 percent of world’s data has been created in the last two years; still most of it is unstructured. It is predicted that this data is set to grow 50 fold by 2020. Keeping in view this fact, businesses would need to run themselves intelligently. Arowana specializes in Oracle’s business intelligence tools and help businesses to grow more intelligent.

Cloud Computing
Cloud computing was a fantasy just a couple of years ago, however, it has become one of the most important thing for businesses. Arowana provides highly reliable, failsafe and secure cloud computing services that follows the highest standards set.

Enterprise Performance Management
Following Oracle’s solutions, Arowana has specialized itself in management of enterprise performance. Arowana’s Hyperion Practice helps organizations to achieve heights of excellence through perfect standardization of optimized management processes, while also contributing to existing investments in ERP and other enterprise applications.

Arowana’s engagement model

Arowana’s engagement models are convenient, flexible and customer centric. These engagement models are designed keeping you in mind and covers the entire spectrum of our Services.

These Services include

1. Technology
2. Application Development and Management
3. Centers of Excellence

Arowana can handle the entire lifecycle of the product or solutions which will cover upgrades, warranty and long term support. We can enable 24 x 7 support on-site or from our well equipped off-shore development center.
Arowana has an excellent team of very skilled and competent staff that can render off-shore or on-site services and support which are at par with industry standards.

Arowana Engagement Models Include

Time and Materials 

You can specify the skills, and we will provide you with resources on a agreed rate. These resources will work for you either off-shore or on-site for a specified period.

 

 

Fixed Price and Time 

This is a well known and widely accepted model, where we sit together with you and arrive at an estimate based on the Scope of the project and the resources involved. The Full project life cycle management is handled by us with agreed upon milestones and deliveries. In this term Arowana will also commit to full cycle of testing , implementation, assist in global roll out and deliver full set of documentation.

Hybrid Model 

In Hybrid model, a combination of Time and Material is used along with Fixed Price/Time. This is very useful, especially where Organizations cannot allocate full time resources to work on the project. Our Analysts and Domain experts will study the requirement and translate it into a working solution.

 

Joint Development 

As the term suggests, Organizations can use our resources to develop products for them, so that both of us mutually benefit from the development. The Domain can be given by the Organizations. The Project can be initially implemented and established internally and then the Project can then be productized and commercially deployed in other organizations. We can establish a special purpose vehicle that can be jointly owned and operated, with an exit clause that is convenient and mutually acceptable. Arowana will be quite flexible and can help Organizations leverage their internal processes commercially and profit from the joint venture. The Special purpose vehicle is not a must and there can be many models of engagement, within this model itself, which can ensure smooth operations. We can arrive at a working relationship depending on the market conditions, risk appetite and focus areas that are important to Organizations that are willing to participate in such ventures. Come talk to us. We can establish a relationship that is ethical, viable, and fair to all parties concerned, secure and sustainable.

These models are so designed such that Organizations can reduce costs, get a superior returns on investments and obtain access to the latest technologies

Arowana Professional Services

Arowana has a wealth of talent and an experienced pool of developers (from Junior Developers to Senior Solution Architects) spanning many technologies and domains as follows.

• Microsoft Practice

• Mobile Applications and Development

• Oracle Technologies

• Java Practice

We also have a very good exposure to the following domains, primarily due to the extensive nature of our involvement in high profile IT projects in these segments:-

• BFSI

• Aviation

• Real Estate and Master Developers

• Telecom Companies

• Manufacturing

• Healthcare

• Government

• Public Sector

• Retail

We additionally have resources (both Functional and Technical) from in the following key areas.

• Oracle E Business Suite

• Hyperion

• Primavera

• Data Warehousing

• Business Intelligence

• Oracle Fusion

• Oracle Communications Data Model

• Oracle Field and Tele-service

Our Professionals are available for short term and long term assignments. Their expertise can be availed remotely from offshore development centres and also on-site.
We also have skills which can be sourced from our ‘Centres of Excellence’ in

• Oracle

• Cloud Computing

• Big Data Analytics

• Testing Services

• Training Services

To know more, please get in touch with Co-ordinates Or you can also write at Email: info@arowanaconsulting.com

Mystery Shopper Management

Mystery Shoppers Management is a solution developed by Arowana for one of the world’s leading real estate company. This Real Estate Company invests and develops properties, provides property management services and engages in hospitality services.

Problem

This Real Estate Company which is also a Master developer, had developed Malls which were rented out to boutique outfits. With time the shop owners started facing maintenance issues which were reported to the Developer. The Developer then felt the need to develop a system which will manage all customer concerns thereby improving customer (shopper) satisfaction.
Arowana was called on to conduct a study, and develop a tracking system that will help the developer in effectively addressing all reported issues in a time bound manner. The Developers appointed staff would pose as shoppers (mystery shoppers) who would look out for possible issues with a view to rectify the situation in its nascent stage. They also would log in issues and see to it that the issues were getting rectified. This also helped the shoppers experience an ambience that would make them return to the mall repeatedly.
These shopping malls were truly world class, where even celebrities come to shop. The outlets were unique, globally well known brands which needed to maintain a certain class and reputation when it came to customer experience.
The Solution termed as “Mystery Shopper Management” system provided a mechanism for organizing, maintaining, and tracking the resolution of issues that cannot be resolved at the individual level at the retailers level. The approach consists of issue control mechanisms and a well-defined process that helps in identifying, addressing, and prioritizing issues in centralized and secure manner.

Key Features

• Online Shopper Registration and profile management.
• Create/ Amend Observations (Issues)
• Facility for Admin to moderate submitted observations
• Workflow functionality to channelize the observation between Agent (Shopper), Moderators and Department (Resolution owner)
• Resolution Tracking and Reporting.

Key Benefits

• Reduce noise so and focus on the real issues
• Observations being scrutinized and classified as Noise or Passed.
• Focus on real issues and reduce the number of issues.
• Track progress toward remediation.
• Track progress made toward fixing issues by evaluating each open issue and classifying it as fixed, in progress, noise, or passed
• Show positive results
• Classifying issues also helps in demonstrating commitment and showing positive results 

Technologies Used

• Microsoft ASP.NET 4.0 Framework
• Telerik Web Control Toolkit 2011
• Sql server 2008
• C#.Net
• Microsoft Enterprise Practices Library 4.0

 Process Flow

Cloud Computing

Cloud Computing is a model for on-demand network based access to a shared pool of computing resources which includes – networks, servers, storage, applications and services. The salient feature of this model is the ability to deploy this facility rapidly with minimal management effort or interaction by the service provider.
Arowana provides reliable, failsafe and secure cloud services that follow the highest standards followed by Industry leaders, with adequate SLAs.

Features

Secured and Reliable

Service Models

Deployment Models

Oracle Centre of Excellence(CoE)

Oracle Centre of Excellence(CoE) is Arowana’s exclusive practice to focus on Oracle services. The CoE provides consulting, development, and support services in this space. This wing has successfully delivered implementation and integration projects across all major versions of Oracle and Oracle e-business suite.

Arowana's Oracle Applications Maintenance and Support Services is an integrated set of support services for Oracle Applications. The team is equipped with an advanced set of database management services including defining instance strategies, making available development and test environments, configuration management and migration, backup and recovery, performance management and regular database administration services. Arowana has also deployed RAC configurations and maintained solutions across emerging technologies like Identity management for LDAP/AD Authentication, Sensor Edge Server, and Oracle Financial Services Applications, etc.

Arowana provides level 1 to 4 Applications Support across multiple geographies leveraging on its proven N-Shore Delivery Model(NDM), a structured framework for applications support.

Arowana Spectrum

• Post-implementation support
• Outsourced maintenance & support
• Application enablement & database management services
• Installation & planning
• Maintenance, support & performance tuning

Oracle Platinum Partner

Arowana has access to 

tools and a comprehensive 

platform support from Oracle.

Arowana Consulting Service Offerings

Overview
Arowana has built deep knowledge levels across domains. The team has been strategically built over years. The team understands and appreciates the business their clients run.

Arowana Advantage

Being a contributing partner of Oracle and having an attitude to contribute towards a client’s success wholeheartedly, has made customers come back to Arowana. Arowana delivers a host of services leveraging on its delivery focus, rich domain expertise and its efficient quality assurance model.




Oracle E-Business Services
Arowana's flagship service of Oracle based implementations or custom development and support services offered in a water-tight work methodology.
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Enterprise Application Services
Application development and support custom delivered to clients across domains. Arowana has experienced Technology Architects who can view the enterprise systems in perspective and deliver.
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Portal & Content Management
Delivering in the realm of web 2.0 and beyond, Arowana's Enterprise portal development and content management service delivers enterprise and information portals.
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Business Intelligence & Data Warehousing
Arowana approaches BI & DW in a holistic way and maps it in a context which is domain centric. Dashboarding at various levels will mean more now.
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Strategic Staffing
Strategic resource management is critical when there is a business need to ramp up on a skill or a service with short turnaround times. Arowana has deployed multiple teams at client site to add value to their projects.
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Specialist Services
Arowana can remotely run professional services to plan, build, test and maintain services. Project Management, Infrastructure services, IT governance and Enterprise risk management are part of these specially modelled services.
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COBIT Awantha Group

Oracle Application Services(Control Objectives for Information and related Technology)

The Control Objectives for Information and related Technology (COBIT) provides managers, auditors, and IT users with a set of generally accepted measures, indicators, processes and best practices to assist them in maximizing the benefits derived through the use of information technology and developing appropriate IT governance and control in a company.

COBIT requires commitment. Arowana’s engagement with several organizations has been driven through sheer commitment to deliver a framework that works with and for the organization.

COBIT defines a structure around the following domains: Plan and Organize (PO)

Acquire and Implement (AI)

Deliver and Support (DS)

Monitor and Evaluate (ME)

Arowana has delivered this four zone control framework across several clients and have realized effective value in terms of: Reduced costs of compliance efforts

Increased reliability of IT Governance

Cost-effective, coordinated and consistent IT Governance practices

Improved IT Governance

Consistent assessments of IT Governance